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OPITO MEMIR Training - Command, Control, Communications and Stress Related Factors Management in Major Emergencies

memir training

The OPITO approved Major Emergency Management Initial Response (MEMIR) Training will introduce management principles as the first stage of development for emergency managers. Rarely do delegates leave the course and go directly into formal assessment - more training, experience and appraisal will usually be necessary, including exposure to other ER team roles through workplace drills and scenarios.

OPITO Certified MEMIR Training is for personnel who are either designated as being in charge of, are members of, or provide support to an emergency management team in an emergency. The aim of the MEMIR Training is to equip personnel with formal training in command, control, communications and stress-related factors in the management of major emergencies.

In addition, this program also provides initial emergency management training for personnel who are undertaking a training and competence program to progress to the role of an emergency response manager.

  • Duration: Approx. 26 hours (4 days)
  • Validity: N/A
  • Pre-requisites: Nil

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Theory of Major Emergency Management

Major Emergencies

  • Major emergency types
  • Relevant safety regulations
  • Emergency factors
  • The manager’s responsibility for non-essential and responding personnel both onsite and within specific distances of the incident
  • Evaluating the potential for escalation
  • Slow and rapid escalation including consequences
  • Evaluate available resources required to deal with emergencies

The Emergency Manager

  • The differences between normal management and major emergency management
  • Factors to consider during an emergency
  • Concerns and apprehensions of the emergency manager
  • The roles and responsibilities of the EMT and emergency response team (ERT)
  • The principles of delegation
  • Time management

The Emergency Command Centre (ECC) Facilities and Information Management

  • ECC ergonomics
  • ECC equipment
  • Information Management System (IMS) characteristics:
  • Benefits of using an Information Management System
  • The components of a paper-based system to be used in the event of a power failure

Pre-planning and Maintaining a State of Readiness

  • The need for the EMT and emergency personnel to be in a permanent state of readiness
  • The importance of the training and competence of the EMT
  • The Emergency Response Plan (ERP)
  • Company procedures
  • Operations manuals
  • Value and purpose of emergency pre-planning
  • Value and purpose of risk assessment
  • Purpose of drills and exercises for the EMT
  • Purpose of drills and exercises for the emergency manager
  • Purpose of drills and exercises for assuring emergency equipment is fit for purpose and can be competently used by the ERT
  • Maintaining familiarity with emergency resources both on the asset and external

Dealing with Stress

  • Sources of stress during an emergency
  • Stress factors
  • The effect of time pressure on decision making capability
  • The effect of information overload on decision making capability
  • The reduction in short- and long-term memory during an incident
  • Delegate actions to relevant personnel effectively and appropriately
  • Taking effective action to maintain activities
  • Taking effective action to reduce stress in self and others
  • Arranging for the replacement of a stressed person
  • Regrouping and reassessing

Practical Elements of Major Emergency Management

Assessing the Situation

  • Obtaining information from all appropriate sources in a timely manner
  • Evaluating information from all appropriate sources in a timely manner
  • Confirming information from all appropriate sources in a timely manner
  • Confirming the emergency
  • Initiating audible and visual alarms
  • Making valid interpretations and valid decisions about the type and location of the incident
  • Making valid interpretations and valid decisions about the resources available to deal with an incident
  • Reviewing the potential outcomes of the emergency
  • Reviewing the outcome of any response actions
  • Use of Information Management System for maintaining an overview of an incident

Taking Effective Action

  • Development and execution of the incident response plan
  • Establishing priorities and taking appropriate actions in a timely manner
  • Using appropriate resources
  • Co-ordinating and directing emergency response teams
  • Maintaining safety of deployed personnel
  • Implementing the correct level of response
  • Maintaining control by continually monitoring events and taking appropriate action
  • Implementing company ERP, company procedures and operations manuals

Maintaining Communications

  • Communicating essential updates effectively
  • Maintaining a positive attitude
  • Promoting a common understanding of the situation amongst the emergency management and response teams
  • Using the public address system
  • Identifying and utilizing alternative means of communication
  • Keeping appropriate agencies informed in accordance with local arrangements, guidance documents and legislation
  • Effective communication with offsite resources
  • Effective communication with the on-call duty manager
  • Ensuring effective EMT use of the Information Management System
  • Holding team briefings/timeouts
  • Maintaining an accurate record of key events and communications.

Managing Self and Team

  • Allowing information flow from EMT while maintaining control
  • Appropriate body language when managing an emergency
  • Providing physical and moral support
  • Monitoring safe working practices
  • Recognizing strengths and weaknesses within the team
  • Maintaining an appropriate degree of detachment
  • Recognizing any deterioration in personal performance
  • Recognizing any deterioration in the performance of others
  • Removing stressed personnel from critical tasks and reallocating those tasks
  • Delegating personal tasks if workload becomes excessive and time management difficult
  • Reviewing the plan and reassessing the entire situation

Disclaimer: For general information purpose only - please check with OPITO for the latest and accurate information on training standards

Last Updated: March 17, 2021