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USCG STCW Crowd Management & Passenger Safety Course Online - VIRSEC

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STCW Compliant and USCG Approved Crowd Management & Passenger Safety Course Online for Masters, Officers, Ratings and Other Crew Members by VIRSEC


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Before being assigned shipboard duties, personnel providing direct service to passengers in passenger spaces must receive additional safety training. This training is for crew members of passenger ships, both conventional and rolling (Ro-Ro), with 500 GT tonnage or that are authorized to carry 300 or more passengers.

STCW 2010 Code calls for crew to follow approved training in Crowd Management. Passenger ships carry large numbers of people, so it is vital for crew to have an understanding and an ability to assist and communicate with passengers in any emergency situation.

This training meets the mandatory minimum requirements for the training of masters, officers, ratings and any other crew with responsibility for the safety of passengers when embarking, disembarking and in emergency situations on passenger ships STCW Regulation V/2 and Section A-V/2 of the STCW Convention and Code.

This online course is fully Approved by the U.S. Coast Guard [USCG] and is provided in partnership with the Resolve Maritime Academy. 

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Online Crowd Management Training

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Crowd Management & Passenger Safety Certificate

  • Course: This fully online USCG Approved IMO Model Course 1.28 Crowd Management & Passenger Safety certificate confirms that student has successfully completed an online Crowd Management (RESOLV-142) Course and will satisfy the Crowd Management training requirements of 46 CFR 11.1105(a)(1)(i) and (ii); AND the Crowd Management training requirements of STCW Code section A-V/2 paragraph 3, as amended 2010; AND the safety training requirements of STCW Code Section A-V/2 paragraph 2, as amended 2010; AND the Crowd Management standards of competence required by STCW Code Section A-V/2 paragraph 3 and table A-V/2-1, as amended 2010.
  • Mode of Study & Assessments: Fully online including the tests / assessments
  • Course Access: 6 months
  • Course Approval: US Coast Guard Approved
  • Compliance: STCW regulation V/2 and Section A-V/2
  • Acceptance: USCG and any country that complies with the STCW Convention & Code should recognise this course.
  • Duration: Approximately 6 hours.
  • Validity: Five (5) years
  • USCG Assessment Requirement: Under the US Coast Guard Approval, there is a mandatory requirement to undertake a Course Assessment. This Assessment must be invigilated via a Remote Invigilation Session (RIS) with VIRSEC. This is a free of charge service.
  • Documentation: You are required to submit an official form of ID such as a scan of your passport, driving licence, or other official photo ID.
  • Certification: Learners will receive an electronic copy of the official course certificate in PDF format upon successful completion of the course via the eLearning system. These PDFs are Security encrypted to prevent any tampering with information placed on them, and so you must print them off to sign with as black pen.

Course Content

  • Introduction to Shipping Legislation
  • STCW 2010 Requirements
  • Safer Ship Operation
  • Life-Saving Appliances and Control Plans
  • Assembly and Emergency Embarkation
  • Mustering Procedures
  • The Psychology of Emergencies
  • Design and Operational Limitations of the Ship
  • Operating Hull Openings
  • Legislation & Codes affecting Ro-Ro Passenger Ships
  • Stability & Stress Requirements
  • Special Equipment Maintenance
  • Loading & Cargo Securing
  • Dangerous Cargo Areas
  • Emergency Procedures
  • Communication
  • Life-Saving Appliances
  • Case Studies: Tragedies from Maritime History
  • Presentation of Past Maritime Tragedies
  • Analysis of Mistakes Made
  • Key Learnings & Recommendations


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LAST UPDATED ON Aug 16, 2023