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OPITO PMIC-IR Training for Personnel Connected to an Incident Management Team in an Emergency

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The OPITO-approved Plant Manager/Incident Commander Initial Response (PMIC-IR) Training Standard will introduce management principles as the first stage of development for Incident Commanders. Rarely do delegates leave the course and go directly into formal assessment - more training and experience will usually be necessary.

The aim of the Plant Manager/Incident Commander Training is to equip personnel with formal training in command, control, communications and stress-related factors in the management of major emergencies. In addition, this program also provides initial emergency incident management training for personnel who are undertaking a training and competence program to progress to the role of a Plant Manager/Incident Commander.

The target group for Plant Manager/Incident Commander Initial Response Training is personnel who are either designated as being in charge of, are members of, or provide support to an incident management team in an emergency.

  • Duration: Approx. 26 hours (4 days)
  • Validity: N/A
  • Pre-requisites: Nil

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Theory of Major Emergency Management

Major Emergencies

  • Major emergency types
  • Relevant safety regulations
  • Emergency factors
  • The manager’s responsibility for non-essential and responding personnel both onsite and within specific distances of the incident
  • Evaluating the potential for escalation
  • Slow and rapid escalation including consequences
  • Evaluate available resources required to deal with emergencies

The Plant Manager/Incident Commander Role

  • The differences between normal management and major emergency management
  • Factors to consider during an emergency
  • Concerns and apprehensions of the Plant Manager/Incident Commander
  • The roles and responsibilities of the Incident Management Team (IMT)
  • The principles of delegation
  • Time management

The Emergency Command Centre (ECC) Facilities and Information Management

  • ECC ergonomics
  • ECC equipment
  • Information Management System (IMS) characteristics
  • Benefits of using an Information Management System
  • The components of a paper-based system to be used in the event of a power failure

Pre-planning and Maintaining a State of Readiness

  • The need for the EMT and emergency personnel to be in a permanent state of readiness
  • The importance of the training and competence of the EMT
  • The Emergency Response Plan (ERP)
  • Company procedures
  • Operations manuals
  • Value and purpose of emergency pre-planning
  • Value and purpose of risk assessment
  • Purpose of drills and exercises for the EMT
  • Purpose of drills and exercises for the emergency manager
  • Purpose of drills and exercises for assuring emergency equipment is fit for purpose and can be competently used by the ERT
  • Maintaining familiarity with emergency resources both on the asset and external

Dealing with Stress

  • Sources of stress during an emergency
  • Stress factors
  • The effect of time pressure on decision making capability
  • The effect of information overload on decision making capability
  • The reduction in short- and long-term memory during an incident
  • Delegate actions to relevant personnel effectively and appropriately
  • Taking effective action to maintain activities
  • Taking effective action to reduce stress in self and others
  • Arranging for the replacement of a stressed person
  • Regrouping and reassessing

Incident Briefing and Time-out Performa

  • Incident Management Organization Chart
  • The importance of being fully aware of the current situation
  • The importance of understanding the appropriate decision making process(es)
  • The importance of identifying incident potential or escalation
  • How to set up Incident Plan with appropriate priorities
  • Evaluate and select available resources required to deal with the emergency

Practical Elements of Major Emergency Management

Assessing the Situation

  • Obtaining information quickly from all appropriate sources
  • Evaluating information quickly from all appropriate sources
  • Confirming information quickly from all appropriate sources
  • Confirming the emergency
  • Initiating audible and visual alarms
  • Making valid interpretations and valid decisions about the type and location of the incident
  • Making valid interpretations and valid decisions about the resources available to deal with an incident
  • Reviewing the potential outcomes of the emergency
  • Reviewing the outcome of any response actions
  • Use of Incident Management System for maintaining an overview of an incident

Taking Effective Action

  • Development and execution of the incident response plan
  • Establishing priorities and taking appropriate actions in a timely manner
  • Using appropriate resources
  • Co-ordinating and directing emergency response teams
  • Maintaining safety of deployed personnel
  • Implementing the correct level of response
  • Maintaining control by continually monitoring events and taking appropriate action
  • Implementing company ERP, company procedures and operations manuals

Maintaining Communications

  • Communicating essential updates effectively
  • Maintaining a positive attitude
  • Promoting a common understanding of the situation amongst the emergency management and response teams
  • Using the public address system
  • Identifying and utilizing alternative means of communication
  • Keeping appropriate agencies informed in accordance with local arrangements, guidance documents and legislation
  • Effective communication with offsite resources
  • Effective communication with the on-call duty manager
  • Ensuring effective EMT use of the Information Management System
  • Holding team briefings/timeouts
  • Maintaining an accurate record of key events and communications.

Delegating Authority

  • Effective delegation of duties during emergencies, in accordance with company ERP
  • Ensuring delegated responsibilities and tasks are understood
  • Effective communication skills for maintaining incident management team morale
  • Guiding the incident management team while maintaining an appropriate degree of detachment
  • Obtaining feedback on outcome of delegated tasks

Managing Self and Team

  • Allowing information flow from EMT while maintaining control
  • Appropriate body language when managing an emergency
  • Providing physical and moral support
  • Monitoring safe working practices
  • Recognizing strengths and weaknesses within the team
  • Maintaining an appropriate degree of detachment
  • Recognizing any deterioration in personal performance
  • Recognizing any deterioration in the performance of others
  • Removing stressed personnel from critical tasks and reallocating those tasks
  • Delegating personal tasks if workload becomes excessive and time management difficult
  • Reviewing the plan and reassessing the entire situation

Incident Briefing and Time-out Performa

  • Which team member(s) required from the Incident Management Organization Chart
  • The PM/IC must properly demonstrate the implementation of - Incident Current Situation, Incident Current Response, Incident Potential or Escalation, Incident Plan, and Stakeholder Management

Disclaimer: For general information purpose only - please check with OPITO for latest and accurate information

Last Updated: March 17, 2021