PMIC-IR Plant Manager / Incident Commander Initial Response Training - OPITO Training

OPITO PMIC-IR Training for Personnel Connected to an Incident Management Team in an Emergency

The OPITO-approved Plant Manager/Incident Commander Initial Response (PMIC-IR) Training Standard will introduce management principles as the first stage of development for Incident Commanders. Rarely do delegates leave the course and go directly into formal assessment - more training and experience will usually be necessary.

The aim of the Plant Manager/Incident Commander Training is to equip personnel with formal training in command, control, communications and stress-related factors in the management of major emergencies. In addition, this program also provides initial emergency incident management training for personnel who are undertaking a training and competence program to progress to the role of a Plant Manager/Incident Commander.

The target group for Plant Manager/Incident Commander Initial Response Training is personnel who are either designated as being in charge of, are members of, or provide support to an incident management team in an emergency.

• Duration: Approx. 26 hours (4 days)
• Validity: N/A
• Pre-requisites: Nil

Theory of Major Emergency Management

Major Emergencies

• Major emergency types
• Relevant safety regulations
• Emergency factors
• The manager’s responsibility for non-essential and responding personnel both onsite and within specific distances of the incident
• Evaluating the potential for escalation
• Slow and rapid escalation including consequences
• Evaluate available resources required to deal with emergencies

The Plant Manager/Incident Commander Role

• The differences between normal management and major emergency management
• Factors to consider during an emergency
• Concerns and apprehensions of the Plant Manager/Incident Commander
• The roles and responsibilities of the Incident Management Team (IMT)
• The principles of delegation
• Time management

The Emergency Command Centre (ECC) Facilities and Information Management

• ECC ergonomics
• ECC equipment
• Information Management System (IMS) characteristics
• Benefits of using an Information Management System
• The components of a paper-based system to be used in the event of a power failure

Pre-planning and Maintaining a State of Readiness

• The need for the EMT and emergency personnel to be in a permanent state of readiness
• The importance of the training and competence of the EMT
• The Emergency Response Plan (ERP)
• Company procedures
• Operations manuals
• Value and purpose of emergency pre-planning
• Value and purpose of risk assessment
• Purpose of drills and exercises for the EMT
• Purpose of drills and exercises for the emergency manager
• Purpose of drills and exercises for assuring emergency equipment is fit for purpose and can be competently used by the ERT
• Maintaining familiarity with emergency resources both on the asset and external

Dealing with Stress

• Sources of stress during an emergency
• Stress factors
• The effect of time pressure on decision making capability
• The effect of information overload on decision making capability
• The reduction in short- and long-term memory during an incident
• Delegate actions to relevant personnel effectively and appropriately
• Taking effective action to maintain activities
• Taking effective action to reduce stress in self and others
• Arranging for the replacement of a stressed person
• Regrouping and reassessing

Incident Briefing and Time-out Performa

• Incident Management Organization Chart
• The importance of being fully aware of the current situation
• The importance of understanding the appropriate decision making process(es)
• The importance of identifying incident potential or escalation
• How to set up Incident Plan with appropriate priorities
• Evaluate and select available resources required to deal with the emergency

Practical Elements of Major Emergency Management

Assessing the Situation

• Obtaining information quickly from all appropriate sources
• Evaluating information quickly from all appropriate sources
• Confirming information quickly from all appropriate sources
• Confirming the emergency
• Initiating audible and visual alarms
• Making valid interpretations and valid decisions about the type and location of the incident
• Making valid interpretations and valid decisions about the resources available to deal with an incident
• Reviewing the potential outcomes of the emergency
• Reviewing the outcome of any response actions
• Use of Incident Management System for maintaining an overview of an incident

Taking Effective Action

• Development and execution of the incident response plan
• Establishing priorities and taking appropriate actions in a timely manner
• Using appropriate resources
• Co-ordinating and directing emergency response teams
• Maintaining safety of deployed personnel
• Implementing the correct level of response
• Maintaining control by continually monitoring events and taking appropriate action
• Implementing company ERP, company procedures and operations manuals

Maintaining Communications

• Communicating essential updates effectively
• Maintaining a positive attitude
• Promoting a common understanding of the situation amongst the emergency management and response teams
• Using the public address system
• Identifying and utilizing alternative means of communication
• Keeping appropriate agencies informed in accordance with local arrangements, guidance documents and legislation
• Effective communication with offsite resources
• Effective communication with the on-call duty manager
• Ensuring effective EMT use of the Information Management System
• Holding team briefings/timeouts
• Maintaining an accurate record of key events and communications.

Delegating Authority

• Effective delegation of duties during emergencies, in accordance with company ERP
• Ensuring delegated responsibilities and tasks are understood
• Effective communication skills for maintaining incident management team morale
• Guiding the incident management team while maintaining an appropriate degree of detachment
• Obtaining feedback on outcome of delegated tasks

Managing Self and Team

• Allowing information flow from EMT while maintaining control
• Appropriate body language when managing an emergency
• Providing physical and moral support
• Monitoring safe working practices
• Recognizing strengths and weaknesses within the team
• Maintaining an appropriate degree of detachment
• Recognizing any deterioration in personal performance
• Recognizing any deterioration in the performance of others
• Removing stressed personnel from critical tasks and reallocating those tasks
• Delegating personal tasks if workload becomes excessive and time management difficult
• Reviewing the plan and reassessing the entire situation

Incident Briefing and Time-out Performa

• Which team member(s) required from the Incident Management Organization Chart
• The PM/IC must properly demonstrate the implementation of - Incident Current Situation, Incident Current Response, Incident Potential or Escalation, Incident Plan, and Stakeholder Management

Disclaimer: For general information purpose only - please check with OPITO for latest and accurate information

Last Updated: March 17, 2021