Internal Verifier Training - OPITO Certified Training Programs

OPITO Internal Verifier Training Program for Designated to be Internal Verifiers in Oil & Gas Industry

Internal verifiers are required to authenticate their organization’s assessors’ judgements so that expectations and results are standardized across a company. Verification is a quality assurance role; essential so that all those involved in assessment carry out assessment consistently.

The OPITO Internal Verifier Training program has been developed for individuals within an organization who are designated to be internal verifiers. The aim of this training program is to impart the initial training to enable trainee internal verifiers, now referred to as learners, to acquire the necessary knowledge and skills which underpin the tasks to be performed as an Internal Verifier.

Upon successful completion of the training, and with evidence that the skills and knowledge have been successfully applied in the workplace, the learner would be eligible to conduct internal verification of the assessment process. Following this training, it will be the responsibility of the employing organization to allow each internal verifier to gain further experience.

• Duration: 7 hours (1 day)
• Validity: No expiry
• Prerequisites: There are no formal delegate pre-requisites for attendance on the Internal Verifier Training Programme; although delegates must provide evidence that they have access to a minimum of two assessors undertaking an assessment process to verify in their workplace.

Introduction to Internal Verification (Theory)

The Purpose of Internal Verification and Associated Roles and Responsibilities

• The purpose of Internal Verification 1.2 The difference between Quality Control (checking the end product) and Quality Assurance (checking the process)
• The roles and responsibilities of individuals involved in the assessment and quality assurance process

Sources of Assessment Evidence

• Typical sources of assessment evidence when verifying

Internal Verification Terminology

• Internal verification related terminology

The Internal Verifier’s Role (Theory)

How to Support Assessor’s

• The need to provide the correct level of guidance and support to experienced and inexperienced assessors throughout all stages of the assessment process
• The importance of ensuring assessors have the required occupational experience and are trained and qualified in assessment techniques
• The importance of assessors maintaining their Continuing Professional Development (CPD)

Monitoring and Verifying the Quality of Assessments

• The importance of familiarization with own company internal verification processes
• The importance of planning internal verifications when they directly involve others (e.g. the assessor, candidate, witness)
• The need to monitor assessors throughout the assessment process to check their compliance
• The need to ensure there is a robust process in place for ensuring quality assurance of the assessment process where observation of assessors during an assessment is not a viable option
• The need to monitor the accuracy and Security of the assessment records and record keeping process
• Appropriate sampling methods to ensure assessment decision
• How sampling processes must ensure the robustness
• Recognizing biases in assessment decisions

Record Keeping and Feedback

• The need for ensuring confidentiality and data protection
• The importance of keeping records of all sampling results so internal verifiers can provide feedback to the assessors
• Providing feedback to the assessor
• The need to encourage assessors to provide feedback to the internal verifier
• The importance of completing internal verification documentation and submitting in accordance with company procedures
• The appeals procedure, and processes for handling disputes

Assuring the Competency Process

• Typical assessment and verification standardization activities and discussion topics
• The importance of participating in and contributing to standardization activities
• Other potential Internal Verifier responsibilities

The Internal Verifier’s Role (Practical)

Supporting Assessor’s

• In groups discuss what potential workplace situations an Internal Verifier could be approached by an assessor for guidance and support
• Responding to these potential assessor queries

Monitoring and Verifying the Quality of Assessments

• Sampling and verifying the judgements made in a pack of assessment decisions with accompanying evidence
• Discuss and explain if the assessments were valid, authentic, reliable, current and sufficient and record any pertinent issues

Record Keeping and Feedback

• Conducting feedback sessions in which difficult issues or disagreements are raised using several feedback scenarios
• Share and discuss feedback as a group

Assuring the Competency Process

• Taking part in a standardization meeting and discuss the variances between assessments
• Select agenda items for the meeting and then proposing and discussing solutions

Disclaimer: For general information purpose only - please check with OPITO for the latest and accurate information on Training Standards

Last Updated: March 28, 2021